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Altimeter Group Report on Social Customer Technologies Highlights InsideView
[tweetmeme source= "insideview" only_single=false] The Altimeter Group’s recent report, “The 18 Use Cases of Social CRM, The New Rules of Relationship Management,” highlights use cases to show...
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Social CRM: The Organization’s Solution to the Virtual Soapbox
[tweetmeme source= "insideview" only_single=false] The Altimeter Group’s R “Ray” Wang and Jeremiah Owyang recently hosted a Webinar called “Social CRM: The New Rules of Relationship Management.” The...
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Bridging the Massive Social Media Gap Between Sales and Marketing
In a recent report by the Altimeter group they identified that many companies have formalized their social media efforts for customer facing employees. I expected Marketing to be the top of the list...
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